Greg Sterling, Senior Analyst & Program Director, Internet2Go

Greg Sterling is the founding principal of Sterling Market Intelligence, a consulting and research firm focused on online consumer and advertiser behavior and the relationship between the Internet and traditional media, with an emphasis on the local search marketplace.

Before leaving The Kelsey Group, Sterling ran its Interactive Local Media program. Prior to The Kelsey Group Sterling was at TechTV where he helped produce the first national television show dedicated to e-business and the Internet: "Working the Web." Prior to TechTV he was a founding editor and executive producer at AllBusiness.com, a leading small-business ASP and Web site. Before joining AllBusiness, Sterling was a practicing attorney in San Francisco.

Contact: greg.sterling@gmail.com

-------------------------------------------------------------------------
Dan Miller, Senior Analyst & Founder, Opus Research

Dan Miller has over 25 years experience in marketing, business development and corporate strategy for telecom service providers, computer manufacturers and application software developers. Miller founded Opus Research in 1985 and helped define the Conversational Access Technologies marketplace by authoring scores of reports, advisories and newsletters addressing business opportunities that reside where automated speech leverages Web services, mobility and enterprise software infrastructure. He also participated in consulting projects in call center-based commerce, voice-based communications and enhanced networking for clients that included Ameritech, AT&T Wireless, Sun Microsystems, GTE, Microsoft, U S WEST, R.R. Donnelley, Pacific Bell and a number of entrepreneurial firms.

As Director of the New Electronic Media Program at LINK Resources from 1980-1983, he helped define one of the first continuous advisory services in the information industry. Miller then held management positions at Atari, Warner Communications and Pacific Telesis Group. At The Kelsey Group from 1994-1999, Dan was Editor-in-Chief of The Kelsey Report and later served as Vice President with responsibility for launching and managing information services on Local Online Commerce, Voice and Wireless Commerce and Directory Driven Commerce.

Miller received his BA from Hampshire College and an MBA from Columbia University Graduate School of Business. He is a frequent speaker at industry conferences regarding automated speech processing, contact center automation, unified communications and mobile commerce. He is a regular contributor to Speech Technology, and has been quoted in the Wall Street Journal, Investor's Business Daily, Wired.com, CommWeb and provided commentary on CNN and TechTV.

Contact: dmiller@opusresearch.net

-------------------------------------------------------------------------
Derek Top, Research Director, Opus Research

With more than 10 years of publishing experience, Derek Top has covered executive-level, IT business trends and the impact of transformative technologies. Most recently, he was with CMP Media, both as events editor with InformationWeek magazine and senior associate editor with Optimize, responsible for editing and writing feature stories on the current topics facing CIOs in the areas of business strategy and execution. Previously, Top was features editor with Streaming Media, Inc., which produced a monthly magazine, daily news online, and in-depth research reports.

Contact: dtop@opusresearch.net