The Decline of RIM and 'Consumerization' of IT

One of the big trends of the past few years has been the "consumerization of enterprise IT." This manifests in various ways, including the emergence of enterprise "social" tools that mimic consumer sites and user experiences (e.g., Salesforce's Chatter). Another way in which enterprise IT is changing is that workers now have more choice about the devices that they can use on the network.

RIM's stronghold and bulwark against irrelevance had been the corporate IT department, but that's no longer the case. The iPhone is now the top smartphone in the enterprise according to a new survey, the iPass 2011 Mobile Enterprise Report (based on 2,300 responses from workers at 1,100 enterprises globally).

Below are a selection of data presented in the survey report:

  • 95 percent of mobile workers now have smartphones, up from 85 percent in 2010
  • 91 percent use their smartphones for work, compared to 69 percent in 2010
  • Tablet ownership has grown to 44 percent of mobile employees, up from 33 percent in Q2 of 2011
  • The iPhone is now the top smartphone in the enterprise with 45 percent market share among mobile workers, up from 31 percent in 2010.
  • Only 28 percent of mobile workers are given no choice when it comes to smartphone selection; the majority of enterprises offer their employees some choice (62 percent) – 44 percent can select from a list of smartphones, and an additional 19 percent can use any device they choose to access corporate resources.

Current enterprise smartphone share:

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Intention to buy smartphones in 2012:

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Current tablet share in the enterprise: 

 Screen shot 2011-11-17 at 9.07.37 AM

Another interesting finding is that a growing number of workers (especially younger workers) leave their laptops at the office more frequently. Roughly 42% of workers said they left their business laptops at the office at least several days a week because they have alternative devices at home. 

Question: Do you leave your business laptop at work on weekends/evenings and just use your smartphone or tablet?

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In tandem with the above finding the survey discovered that roughly 25% of respondents said they were using their laptops less today than a year ago.